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HOW TO RETURN
We want you to be completely satisfied with your purchase from Liucija.co.uk. If for any reason you’re not happy with your order, you can return it to us within 14 days of receiving it.
To initiate a return, please follow these simple steps:
• Email Us: Send an email to hello@liucija.co.uk with the subject line “Return Request” and include your order number in the email body.
• Provide Details: In your email, please include the reason for your return and any additional information you think is relevant.
• Wait for Confirmation: Once we receive your email, we’ll review your request and send you a confirmation email with further instructions.
Please note that items must be returned in their original condition and packaging within 14 days of your return request. We reserve the right to refuse returns that do not meet these criteria. If you have any questions or need assistance with your return, please don’t hesitate to contact our customer service team at hello@liucija.co.uk.
Thank you for shopping at Liucija.co.uk
RETURNS POLICY
At Liucija UK, we strive to ensure your complete satisfaction with every purchase. If for any reason you’re not entirely satisfied with your order, we’re here to help. Please review our returns policy below:
Returns Procedure:
• Products must be returned in their original packaging and in perfect condition within 14 days from the notice of withdrawal sent to Liucija UK by the Consumer.
• All fees paid when placing the order will be refunded in the 14 days following the Company’s receipt of the notice of withdrawal. The refund will be made by the same method of payment as used for the purchase.
• The direct delivery costs involved in sending back the Product will be at the Customer’s own expense.
• Return to the following address:
The Brand Collector
46, Rue René Clair
Bureau 503 – 5ième étage
75018 Paris
France
Non-Compliance:
If the Customer fails to comply with these conditions, including those related to return or exchange procedures, Liucija UK reserves the right to withhold the refund for the concerned Products. Should you require further assistance or have any questions regarding our returns process, please don’t hesitate to contact our customer service team. Thank you for shopping with us at Liucija UK!
REFUNDS
• All fees paid when placing the Order will be refunded within 14 days following the Company’s receipt of the notice of withdrawal. Refunds will be issued via the same method of payment used for the purchase.
• If the item is not returned by the Customer within one week after acceptance of the return procedure by Liucija UK, the return will be considered canceled, and the Customer must keep the product.
• The returned Product will be refunded within a maximum of 14 days of its receipt by Liucija UK, credited to the bank account of the Customer.
• If the item is not returned by the Customer within one week after acceptance of the return procedure by Liucija UK, the return will be considered canceled, and the Customer must keep the product.
• The returned Product will be refunded within a maximum of 14 days of its receipt by Liucija UK, credited to the bank account of the Customer.